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  • What areas and locations do you cover?
    Generally, we will travel up to 70 miles from our base near Wisbech, Cambridgeshire. This includes the cities and main towns of: Ely, Cambridge, Peterborough, Stamford, Oakham, Newmarket, Thetford, Bury St Edmunds, Norwich, Fakenham, Swaffham, Sleaford, Grantham, Boston, Lincoln, Nottingham, Leicester, Kettering, King’s Lynn, Corby, St Neots, Bedford, Huntingdon, St Ives and many more. We may be prepared to travel further by prior arrangements and discussions.
  • What facilities and space do you require at a venue?
    We will require adequate parking for our van with a trailer – ideally near to where you would like our gazebo preparation, grilling and service station set up. If parking isn’t available right next to our service area, we would require a full pedestrian access to this space and knowledge of how far this walk would be. A fresh water supply and access to electricity is much appreciated at your chosen venue however, if these are not available, this is no problem and we can supply our own alternatives as long as we are aware of this requirement upon booking. Our gazebo service set up requires between 5m by 3m and 8m by 3m of clear ground space, depending on the number of guests and menu options chosen.
  • How much time will you need for set-up and clean-up at our venue?
    This depends on the menu chosen and the number of guests. Our average is to arrive for setting up approximately three hours before service, and then approximately two hours after service for clearing away, cleaning down and packing up our equipment.
  • How does a Sizzler food service work?
    Our team of experts are on hand to discuss any ideas and thoughts in relation to your event catering. We can provide hot or cold canapés, which could be classed as an informal starter or appetiser. The main BBQ (a hot served buffet) can be the main meal of the day and we can serve up a whole host of cold, freshly prepared, homemade desserts to satisfy your guest’s sweet cravings. We also offer evening food possibilities for weddings when a Sizzler BBQ is booked, these options include bacon rolls or a ploughman’s table buffet.
  • Do you include plates and cutlery?
    All of our quotes include high-quality, disposable bagasse plates and environmentally-friendly, compostable cutlery as standard. There is the option to upgrade these to palm plates and birch wood cutlery if you require a more rustic look and feel. If you wish to hire real cutlery and crockery, we can suggest suppliers who may be able to assist with this request and we are happy to use these hired items to serve your menu however, we do not get involved with the hiring process. We request that you confirm these supplies can be returned to the hiring company dirty, and provide us with the boxes so that we can clear all plates and cutlery away into these at the end of our service.
  • Do you serve sharing platters to the table?
    No, we don't offer platters to the table for a number of reasons: the food goes cold far too quickly, the tables become extremely crowded with the different offerings being presented, and also meats become cross-contaminated on sharing boards which means that allergens and ingredients can't be kept isolated for any special dietary requests.  Instead, we provide a staffed and served hot buffet where each table is called up at a steady speed to reduce standing around or queuing. Every guest can see all of the food options on offer, they can choose exactly what they would and would not like on their plate and the food remains hot throughout service. Each allergen and intolerance is carefully considered and the guests can ask our knowledgeable team any questions as they are served their delicious BBQ delights.
  • Do you have set menus?
    No, we don’t have set menus. Every client and event is unique and we feel it should be up to you which meats and salads you would like to offer at your celebration. If required, we are happy to provide you with support when planning your bespoke menu and make recommendations based on our many years’ experience of catering for a wide range of events.
  • How many options do I offer my guests?
    We want to ensure that your menu matches your expectations and requirements, so it is your choice on the number of options you include. However, we can provide you with advice on what has worked well at previous, similar events if you require. We would usually suggest three options as a good starting point for grilled meat options, accompanied by two or three salad options.
  • What are your most popular dishes?
    Our most popular grilled options are the minted lamb steaks, sticky BBQ pork belly ribs and the sweet chilli prawn skewers! The cowboy rice salad and coleslaw are the two favourites when it comes to the salad options.
  • Will everyone be happy with the food?
    Our professional opinion would be to go for what you will enjoy rather than worrying about what everyone else will like. However, a Sizzler BBQ provides the opportunity for your guests to see everything that is on offer at the hot served buffet - and by offering a selection of grilled dishes and salads there should always be at least one option that will satisfy and please everyone!
  • What about my guests that have dietary requirements?
    We work closely with you in the run up to your event to ensure that we are aware of all dietary requests and that everyone at your event will be well catered for, including gluten free, vegetarian, vegan, dairy free, nut allergies and other intolerances and allergies. All of the Sizzler team hold at least a level two food hygiene certificate and they all regularly complete the Food Standards Agency allergy and intolerance training too so that you can rest assured that any dietary requirement is taken seriously - full consideration is made to each dietary request during the planning, preparation, grilling and serving stages. We always have our ‘Allergen Folder’ with us and available at events - this has full allergen information for all food served at the event.
  • Where do you source your meat from?
    All of our meat is sourced fresh for your event from an exceptional local, family -run butcher near King’s Lynn – Priors of West Lynn. They ensure that our meat is the best quality and every item is the freshest it can possibly be. We have a great relationship with the butcher and they know exactly what we want and how we want it, so that we get the best for our clients and their guests.
  • Do you have a price list?
    Every event is unique, so they are all quoted for on an individual basis. There are many different factors considered in your quotation including the date, timings, location, facilities and space available at the venue, number of guests and staff required, menu selected and more. Please see our case study webpage for an example of a real wedding catering quotation from 2025.
  • Do you offer a price per head?
    In short, no we don’t. Our pricing includes everything (bulk fee), and you may find that if your numbers increase or decrease, this price may not change significantly as many of the costs associated with providing the BBQ catering requested will remain the same.
  • What is your cancellation policy?
    In extreme circumstances, when you may have to consider cancelling or changing your booking, we will try our upmost to work with you to avoid losing any monies paid. We understand that cancellations are sometimes unavoidable and we will work with you to come to a resolution, where possible. It is not our intention to keep your monies, however this money is not just to cover our costs; a proportion of it also goes towards securing our trusted suppliers. If we are able to make the necessary changes to your booking, please note that your estimate or quote may be amended to reflect any changes e.g. price increases, further travel costs, longer staffing costs etc. If we are not able to accommodate any requested changes, or you wish to make further changes to your initial estimate/quote, any save the date fee or percentage advance payment will remain non-refundable.
  • What do you do with leftovers?
    In accordance with appropriate health guidance, we (Sizzler Barbecue Caterers) reserve the right to discard any leftover food items, after the agreed service timings, where there is reasonable risk for food borne illness to occur.
  • I want to go ahead with my quote, what happens now?
    To secure your selected event date we require a ‘Save the Date fee’ of £300 to be paid upon booking (£350 if we are also providing desserts). This is non-refundable and non-transferable. (This fee is subtracted from your full balance, and is not an additional charge.) At around three months prior to the event, the final menu and more accurate numbers are to be agreed and the invoice is issued. At this point, a 25% ‘advance payment’ of the full amount is payable – this amount will be detailed on the invoice payment schedule. This is non-refundable and non-transferable. The outstanding balance must be cleared at least two weeks prior to the event, along with confirmation of all dietary requirements, timings, confirmation of full venue address and details, and final guest numbers. If your event is planned well in advance, it may appear that there are long periods of time where we aren’t in contact with yourselves – however please know that we are always here to answer any questions you may have so just give us a call or email if you require support or advice at any point in your event planning journey.
  • Would you like to cater at our fayre or festival?
    Unfortunately, this is not suitable for our set up and all of our bookings are prebooked and prepaid so that our footfall is guaranteed and we know exactly the quantities to cater for. We are not a ready to serve food van.
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